A Whole New Online Banking Experience Awaits you!
LIVE on 10/24/2019
Our new version of Business Online Banking is designed to make managing your cash, payables and receivables easier than ever!
MORE ADVANCED TOOLS TO BETTER MANAGE YOUR BUSINESS
It's a fresh, new look that translates perfectly from your desktop or laptop to your tablet. Behind the new look, you'll find the same powerful banking software you rely on - with important new features.
- Responsive design to enhance your mobile and tablet experience
- Touch-friendly screens
- Intuitive navigation
- Seamless access to ACH and wires*
- Enhanced functionality for Stop Payments
- New Personal Profile to simplify managing your user information
- Supports new "Soft Token" phone app for more convenience
*ACH and wire features available to customers currently enrolled. New ACH user manuals will be mailed to current users prior to the live date to address the changes.
FIRST TIME LOG-IN
Use the same credentials as before. If you are currently using a token, then follow the same procedures.
SOFT TOKEN
Soft tokens are an added enhancement to provide strong security and greater convenience to authorized users by using a phone app to receive a one-time passcode for login access.
(Please note that it's the responsibility of the accountholder/administrator to remove/deactivate any users that leave their company to avoid any unauthorized access.)
EXPLORE WHAT'S NEW
Learn how Business Online Banking takes digital business banking to a new level. There are updates to the menu bar options and we encourage you to watch the new Business Online Banking video tutorial, review the FAQs and approved operating systems below so you'll be fully prepared for the changes.
FAQS
Q: When will the new Business Online Banking be available? A: Beginning October 24, 2019, you'll automatically access the latest version of Business Online Banking when you log on. There's no software to install; however, you may need to update your Operating System and/or Browser. Please see the table below.
Please note that the link to access Business Online Banking will change with the upgrade. If you use a bookmarked link, please update your bookmark with the new URL as soon as possible to avoid any interruptions in Business Online access.
Q: Will all of my information be available? A: Yes. All of your information, reports, templates, and user settings from the previous version of Business Online Banking are automatically installed and ready to use.
Q: Where do I find Remote Deposit Capture? A: Remote Deposit Capture is now located under the Checks & Deposits tab.
Q: Where do I find Stop Payments? A: The Stop Payment function is now located under the Checks & Deposits tab. If you have multiple accounts, you can select the correct account to which the stop payment should be applied from the dropdown menu.
Q: Where do I go to initiate a wire? A: Wires can be initiated under the Payments and Transfers tab.
Q: Where do I go to process an ACH transaction? A: ACH can be processed under the Payments and Transfers tab.
Q: How do I update my personal account information? A: You can make changes to your password and security questions from the Profile tab at the top right corner of the page.
Supported Browser Systems
Desktop Browsers
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Version/Operating System
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Internet Explorer
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Edge 17 - Windows 10
11.x - Windows 8.1
11.x Windows 7
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Firefox
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62.x - Windows 7
61.x - Windows 7
62.x - Mac High Sierra
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Safari
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9.x - Mac El Captain
8.x - Mac Yosemite
11.x - Mac High Sierra
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Chrome
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69.x - Windows 7
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Tablets
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Version/Browser
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Android Tablet
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Version 7 - Default Browser
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IOS Tablet
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10.3 - Default Browser
11.0 Default Browser
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If you have questions or would like more information on any of our business services, please contact us at (951) 766-4100.
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