Educational Resources 

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Lost or Stolen ATM/Debit Card

If your Bank of Hemet ATM/Debit Card has been lost or stolen, please contact us as soon as possible. Immediate reporting ensures that your potential losses will be kept to a minimum or avoided entirely.

To cancel your card immediately please call (951) 766-4100.

  • During regular business hours, your call will be answered by a bank representative in our Customer Service Center. Our Customer Service Center hours are Monday through Thursday 8:30 a.m. to 5:00 p.m. Friday 8:30 a.m. to 6:00 p.m.
  • After hours, please choose Option 1 from the automated system, and you will be transferred to the Lost or Stolen Card Service Center to deactivate your card. (You'll need to order a new card by contacting the Bank at (951) 766-4100 during regular business hours.)

Phishing and Identity Theft

Your identity is one of the most valuable things you own. It’s important to keep your identity from being stolen by someone who can potentially harm your good name and financial well-being.  The simple fact is you can protect yourself against most forms of identity theft. The first step is education.

Click here to learn more about protecting your identity.

Access to Free Credit Reports

The Fair Credit Reporting Act (FCRA) requires each of the nationwide consumer reporting companies – Equifax, Experian, and TransUnion – to provide you with a free copy of your credit report, at your request, once every twelve (12) months.

You can obtain your free credit report by visiting or by calling (877) 322-8228.

Credit Counseling

If you’re having financial problems, a credit counseling agency can be a good place to get solid financial advice. Be sure you choose an agency you can trust. To find an accredited credit counseling agency in your area, contact:

Your credit card company – they can refer you to someone they’ve worked with before.  U.S. Treasury Program maintains a list approved of credit counseling agencies at  The National Foundation for Credit Counseling for a list of accredited credit counseling at or by phone at (800) 388-2227.  The Association of Independent Consumer Credit Counseling Agencies at or by phone at (866) 703-8787.