Privacy, Security, and Fraud Protection — Identity Theft PreventionImage of computer with a lock on the screen


Protecting your Identity 

Your identity is one of the most valuable things you own. It’s important to keep your identity from being stolen by someone who can potentially harm your good name and financial well-being.  The simple fact is you can protect yourself against most forms of identity theft. The first step is education.

Identity Theft - Consumer                                             Identity Theft - Business 

Email, Text Message and Telephone Scam Notices

The Bank of Hemet will never call, email or send you a text message asking you for account numbers or other confidential bank or personal information. If you get a request for this information DO NOT GIVE OUT YOUR PRIVATE INFORMATION.

If you receive a call from someone claiming to be from the Bank and question the validity, always ask for a call-back number. Use legitimate sources to verify The Bank of Hemet contact information, including: 

If you believe that you have received or replied to a suspicious email and provided private information about your Bank of Hemet account, please contact us immediately at 951-766-4100 or via email at

Lost or Stolen ATM/Debit Card

If your Bank of Hemet ATM/Debit Card has been lost or stolen, please contact us as soon as possible. Immediate reporting ensures that your potential losses will be kept to a minimum or avoided entirely.

To cancel your card immediately please call (951) 766-4100.

  • During regular business hours, your call will be answered by a bank representative in our Customer Service Center. Our Customer Service Center hours are Monday through Thursday 8:30 a.m. to 5:00 p.m. Friday 8:30 a.m. to 6:00 p.m.
  • After hours, please choose Option 1 from the automated system, and you will be transferred to the Lost or Stolen Card Service Center to deactivate your card. (You'll need to order a new card by contacting the Bank at (951) 766-4100 during regular business hours.)

Access to Free Credit Reports

The Fair Credit Reporting Act (FCRA) requires each of the nationwide consumer reporting companies – Equifax, Experian, and TransUnion – to provide you with a free copy of your credit report, at your request, once every twelve (12) months.

You can obtain your free credit report by visiting or by calling (877) 322-8228.