California Consumer Privacy  

California Consumer Privacy Policy

Effective as of January 1, 2020

The Bank of Hemet and Hemet Bancorp (collectively "Bank," "we," or "us") are committed to protecting your privacy.  This California Consumer Privacy Policy ("Privacy Policy") is applicable to California residents and is being provided to comply with the California Consumer Privacy Act of 2018 ("CCPA").  This Privacy Policy explains how we collect, use, and disclose personal information concerning California residents covered by the CCPA.  Under the CCPA, 'personal information' is information that identifies, related to, or could reasonably be linked directly or indirectly with a particular California resident.  The specific personal information that we collect, use, and disclose will vary based on our relationship or interaction with an individual.  The CCPA, however, does not apply to certain information, such as information that we collect about consumers who apply for or obtain our financial products and services for personal, family, or household purposes which are subject to the Gramm-Leach-Bliley Act ("GLBA").  For information about how we collect, disclose, and secure information relating to these customers, please refer to our GLBA Privacy Notice.

Collection and Disclosure of Personal Information

In the past 12 months, we may have collected and disclosed to third parties, for our business purposes, the following categories of personal information relating to California residents covered by this disclosure:

• Identifiers, such as names and government-issued identifier (e.g., Social Security number)
• Personal information, as defined in the California Civil Code 1798.80, such as contact information and financial information
• Characteristics of protected classifications under California or federal law, such as race, sex and marital status
• Commercial information, such as transaction information and purchase history
• Biometric information, such as fingerprints and voiceprints
• Internet or network activity information, such as browsing history and interactions with our website
• Geolocation data, such as device location and Internet Protocol (IP) location
• Audio, electronic, visual, and similar information, such as call and video recordings
• Professional or employment-related information, such as work history and prior employer
• Education information, such as student records and directory information

The categories of sources from whom we collected this personal information are:

• Directly from a California resident or the individual's representatives
• Vendors and other third parties who provide services on our behalf
• Government entities and other publicly-available sources
• Website/Mobile App Activity/Social Media
• Information from a client directed third parties or institutions representing a client/prospect
• Information from business clients about individuals associated with the client (e.g., an employee or board member)

The categories of third parties to whom we disclosed personal information for our business purposes are:

• Our affiliate
• Vendors who provide services on our behalf
• Professional services organizations, such as auditors and law firms
• Business partners and other third parties who enable customers to conduct transactions online and via mobile devices
• Government entities
• Data analytics providers
• Operating systems and platforms

Use of Personal Information

In the past 12 months, we have used personal information concerning California residents to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives, including the following:

• Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services
• Auditing related to a current interaction and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
• Undertaking activities to verify or maintain the quality or safety of a service controlled by us, and to improve, upgrade, or enhance the service
• Debugging to identify and repair errors that impair existing intended functionality
• Undertaking internal research for technological development and demonstration
• Employment related services, including evaluating job applicants, administering and servicing employment records and benefits, processing payroll, tracking time and attendance, obtaining and verifying background checks
• Complying with laws and regulations and to comply with other legal process and law enforcement requirements

Rights under the CCPA

If you are a California resident you have the following rights:

1.  You have the right to request us to disclose to you, at no charge and no more than twice in a 12-month period, the personal information about you that we collected, used, and disclosed during the preceding 12 months, including:

• The categories of personal information collected and shared for a business purpose with our service providers
• The sources from which we collected such information
• The third parties with whom we collected such information
• The business purpose for collecting that personal information
• The specific pieces of personal information we've collected about you

2.  You have the right to request the deletion of your personal information.

3.  California residents have a right to opt-out of the sale of their personal information.  We do not and will not sell personal information, including personal information of minors under the age of 16.

Please be aware that there are circumstances in which the law does not require or allow us to fulfill your request.

We will not discriminate against you because you exercised your rights under the CCPA.

To Make a Request

You may make a request by:

• Calling us at 800-652-2871;
• Inquiring at a branch office, or
• Completing an online Personal Information Request.

When you make a request, we will ask you to provide verifying information, such as your name, email, postal address, and phone number.  We may also ask you to certify under penalty of perjury that you are a California resident.  We will review the information provided and may request additional information to ensure we are interacting with the correct individual.

If you submit a request on behalf of another person, we may require proof of authorization and verification of identity directly from the person for whom you are submitting a request.

Changes to Our Privacy Notice

We reserve the right to amend this California Privacy Policy at our discretion and at any time.  When we do, we will post the revised policy on our website.

Contact for More Information

If you have any questions, comments or concerns about our privacy practices or this Privacy Policy, you may call us at (951) 766-4100 or write us at The Bank of Hemet, Client Services, P.O. Box 12002, Hemet, CA 92546-8002. 

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